Last updated: July 2026
At Turning Point NI, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Turning Point NI is a charitable organisation dedicated to improving mental health and wellbeing through education, early intervention, community support and partnership working across Northern Ireland.
If you have any questions about this Privacy Notice or how we use your personal information, please contact us:
Email: info@turningpointni.co.uk
Website: www.turningpointni.org (update this if your website address is different)
What Information We Collect
When you use our website or contact us, we may collect:
- Your name
- Email address
- Telephone number
- Organisation (where applicable)
- Information you include in enquiry forms
- Event registration details
- Newsletter subscription details
- Website usage information through cookies (see our Cookie Policy)
We only collect the information necessary to provide our services or respond to your enquiry.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Register you for events or programmes
- Provide information about our services
- Send newsletters and updates where you have given consent
- Improve our website and services
- Meet our legal and regulatory obligations
Lawful Basis for Processing
We process your personal information using one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests in operating and improving our charity
Where we process health or wellbeing information, we will only do so where UK GDPR allows us.
Sharing Your Information
We will never sell your personal information.
We may share information where necessary with:
- Funding organisations (using anonymised data wherever possible)
- Professional advisers
- IT service providers who help operate our website
- Safeguarding or statutory agencies where we are legally required to do so
How We Keep Your Information Safe
We take appropriate security measures to protect your information, including secure systems, password protection and restricted access to personal data.
How Long We Keep Information
We only keep personal information for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (where applicable)
- Restrict or object to processing
- Withdraw consent at any time where consent is the lawful basis for processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
Links to Other Websites
Our website may contain links to external websites. Turning Point NI is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy notices before providing any personal information.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page, and the date at the top of this page will be updated.
Contact Us
If you have any questions about this Privacy Notice or how your personal information is handled, please contact:
Turning Point NI
Email: info@turningpointni.co.uk
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk